01Information we collect
Information you give us directly when you contact us, book a call or subscribe, including:
- Name, email, phone number and company name.
- Your needs, project details and the content of our conversations.
- Billing and payment information when you use our services.
Limited technical information collected automatically , such as browser type, device, IP address, pages visited and referring pages, to understand how the website is used and keep it running reliably.
02How we use information
We use your information to:
- Respond to inquiries and schedule calls.
- Provide our services, invoice and collect payment.
- Communicate with you and report on your project's progress.
- Improve our website and service quality.
- Meet our legal obligations.
BuildOn does not sell, rent or trade your personal information to anyone.
03Project materials and data
Documents, source code, access credentials and data you share for project work are used only for that purpose. We access your tools and systems with the minimum permissions needed and treat all client materials as confidential.
When the project ends, or whenever you ask, we will revoke the access granted to us and delete related credentials.
04Service providers
We rely on a few trusted partners to run our website and services, for example:
- Cal.com: call scheduling and confirmation emails.
- Google Meet: video calls.
- Google Fonts: website fonts.
- Hosting, email, project management and payment services.
These partners process data on our behalf, only as needed, and under their own privacy policies and confidentiality obligations.
06Data retention and security
We keep personal information only as long as needed for the purposes above, or as required by law (for example, accounting records).
We use reasonable technical and organizational measures to protect data from unauthorized access, alteration or disclosure, such as restricting internal access and using encrypted connections.
07Your rights
Under Vietnamese personal data protection law, you have the right to:
- Know about and access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data or restriction of its processing.
- Withdraw consent you previously gave.
- Object to processing for certain purposes.
To exercise these rights, contact us using the details below. We will respond within a reasonable time.
08Changes and contact
We may update this policy from time to time. The latest version is always posted on this page with its update date.
Questions about this policy? Email us at contact@lifesup.com.vn.
Still have questions?
See also our Terms of Service or talk to us directly.